Technical Business Analyst

World Travel Holdings is seeking an experienced Business Analyst for its Business to Business (B2B) Division – Dream Vacations, and CruiseOne. Join our team and help us scope, define and communicate software initiatives that support the strategic objectives of the organization.

About World Travel Holdings
World Travel Holdings is the nation’s largest cruise agency and award-winning leisure travel company with a portfolio of nearly 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, resort vacations, car rentals, resort day passes and luxury travel services, World Travel Holdings has a vast portfolio of private-label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and is consistently recognized as an industry leader in employee engagement and work-at-home employment. Its global presence includes operating multiple cruise brands in the United Kingdom. World Travel Holdings has offices in Wakefield, Mass.; Ft. Lauderdale, Fla.; and Chorley, England. For more information, visit WorldTravelHoldings.com.

• Work in a scrum environment interacting with the scrum team and product owners throughout a Sprint developing user stories, use cases, flow charts and relevant artifacts to convey scope of work.
• Work closely with product owners to understand the overall business vision to develop product backlog items.
• Create and maintain product enhancement documentation.
• Collaborate with UI/UX designer to ensure that the design meets business requirements.
• Coordinate multiple phases of the software development life cycle including planning, requirements definition, system design and implementation of system applications in collaboration with product owners and scrum team members.
• Support project initiatives, including identifying and analyzing preliminary business needs, defining the project scope and objectives, and establish project milestones and timeline collaborating with stakeholders and development team.
• Assist with Sprint testing and user acceptance testing as needed.
• Work with the Training team to identify and assist in the development of training requirements for the delivery of all system projects to include "train the trainer" requirements and the necessary training materials.

• Bachelor’s degree in Business Administration, Marketing, Computer Science, Engineering or related field
• 5+ years in a business analysis role
• Strong analytical and project management skills
• Excellent verbal and written communication skills with the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
• Proficient in analyzing and documenting complex business processes
• Proven ability to engage in multiple initiatives simultaneously and successfully
• In depth knowledge of the Software Development Lifecycle
• Experience with Scrum or other Agile methods.
• Experience in writing user stories and acceptance criteria, and in using MS Office products
• Dabbled with SQL, HTML, XML
• Prior working experience with API is preferred
• Knowledge of web development best practices and industry standards