Contract Specialist - Franchise

Job Locations US-Remote
Regular Full-Time


World Travel Holdings is seeking a Contracts Administrator. In this remote role, the Contracts Administrator will be responsible for the administration of our franchise contracts in support of the Dream Vacations and CruiseOne franchise system.


About World Travel Holdings
World Travel Holdings is the nation’s largest cruise agency and award-winning leisure travel company with a portfolio of nearly 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, resort vacations, car rentals, resort day passes and luxury travel services, World Travel Holdings has a vast portfolio of private-label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and is consistently recognized as an industry leader in employee engagement and work-at-home employment. Its global presence includes operating multiple cruise brands in the United Kingdom. World Travel Holdings has offices in Wakefield, Mass.; Ft. Lauderdale, Fla.; and Chorley, England. For more information, visit


  • Manage new franchise contracts
  • Process franchise terminations
  • Work in conjunction with the training dept. on rosters for in-house training and online training
  • Process legal documents and payments related to the Associate program enrollments and terminations
  • Prepare 5-year Franchise Agreement renewals and annual anniversary letters
  • Draft non-compliance and termination letters
  • Act as a backup for commission processing
  • Assist with ad-hoc reports, legal documents and special projects


  • Bachelor’s Degree plus 2 years’ experience in an administrative role
  • Excellent communication skills
  • Proficient in Microsoft Office Suite
  • Ability to work independently, prioritize assignments, and be able to shift priorities quickly in a fast-paced work environment
  • Must have excellent follow-up and organizational skills
  • Prior paralegal experience a plus


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