• Product and Promotions Specialist

    Job Locations US-MA-Wilmington
    Regular Full-Time
  • Overview

    How would you like to work for one of North America's 50 Most Engaged Workplaces? Do you have an eye for detail and excellent communication skills? If yes, this may be the role for you! 


    World Travel Holdings is seeking a Promotions Specialist for the Wilmington, MA office. As a Promotions Specialist, you will work cross-functionally to consistently deliver promotions in a timely manner while ensuring our Group space opportunities are maximized. The ideal candidate can work in a fast-paced environment while still meeting deadlines, is organized, detail oriented, has strong communication skills and is proficient in Microsoft Word and Excel. 



    • Build various types of promotional offers in an accurate and timely fashion
    • Collaborate cross-functionally to ensure that promotions are executed in the most logical manner
    • Serve as the main point of contact when promotions need to be revised
    • Effectively communicate with various teams to advise promotions have launched and outline next steps as needed
    • Strategically block Group space and assign amenities with various vendors
    • Collaborate with the Homebased division and cruise line contacts to ensure Group space is maximized
    • Generate financial reports for each cruise line Group, ad-hoc reporting and track Tour Conductors and Bonus Commissions
    • Work with agents and other departments on Group booking issues/concerns/questions
    • Manage the Master Group List for responsible cruise line(s) Groups
    • Update our Intranet with appropriate Group-related information
    • Other duties as assigned


    • High school diploma or equivalent
    • Proficient in Microsoft Word, Excel and Outlook
    • Analytical, well-organized and detail oriented
    • Able to work independently and handle multiple time-sensitive tasks in a fast paced environment
    • Strong verbal and written communication skills
    • Travel/Cruise industry experience preferred


    About World Travel Holdings
    World Travel Holdings is the world's largest cruise agency and award-winning leisure travel company with a portfolio of more than 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, hotels, resort vacations, cars and luxury travel services, World Travel Holdings has a vast portfolio of licensed private label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and the country's original host agency, and is consistently recognized as an industry leader in work-at-home employment. Its global presence includes operating multiple cruise and vacation brands in the United Kingdom. World Travel Holdings has offices in Wilmington, Mass.; Ft. Lauderdale, Fla.; Virginia Beach, Va.; New York, NY; and Chorley, England. For more information, visit WorldTravelHoldings.com.


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