• IT Business Analyst

    Job Locations US-MA-Wilmington
    Information Technology
    Regular Full-Time
  • Overview

    Are you an experienced Business Analyst who has excelled in an Agile e-commerce environment? Do you thrive in solving business problems through technology?  If yes, we may have the role for you!


    World Travel Holdings is is looking for an experienced Business Analyst to join our team in Wilmington, MA. The ideal candidate has proven ability to excel in an Agile e-commerce focused environment, and will collaborate with the team to scope, define, and communicate software initiatives that support the strategic objectives of the organization. 


    Check out this video to learn more about what it's like to work at World Travel Holdings:



    Here’s the nitty-gritty...

    • Understand and analyze core business use cases and explain them in detail to the scrum team
    • Work cross-functionally and collaborate with other business analysts, business team members and technical team members
    • Produce high quality documentation/Analysis without direct supervision
    • Engage in meaningful discussions to help the PO and Scrum team arrive at not only the right solution, but also the right ask
    • Critically elicit requirements and evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
    • Drive and challenge business units on their assumptions of how they will successfully execute their plans
    • Serve as the conduit between the customer community (internal and external customers) and the software development team
    • Provide production support for end users and act as liaison to Development to resolve issues 


    Your star qualities include…


    • Bachelor’s degree in Business Administration, Marketing, Computer Science, Engineering or a related field
    • Minimum of 5 years of professional experience; 2 years in a technical BA role
    • Proven ability to engage in multiple initiatives simultaneously and successfully
    • Excellent verbal and written communication skills; ability to be assertive and confident when communicating gaps and concerns
    • Experience working in Agile methodologies (2 years)
    • Working knowledge of SQL, HTML, XML
    • Strong organizational and problem solving abilities
    • E-commerce experience a plus
    • Prior travel related experience a plus

     So what are you waiting for?  Apply today and join the fun!



    About World Travel Holdings
    World Travel Holdings is the world's largest cruise agency and award-winning leisure travel company with a portfolio of more than 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, hotels, resort vacations, cars and luxury travel services, World Travel Holdings has a vast portfolio of licensed private label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and the country's original host agency, and is consistently recognized as an industry leader in work-at-home employment. Its global presence includes operating multiple cruise and vacation brands in the United Kingdom. World Travel Holdings has offices in Wilmington, Mass.; Ft. Lauderdale, Fla.; Virginia Beach, Va.; New York, NY; and Chorley and Southampton, England. For more information, visit WorldTravelHoldings.com.



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