Reservation Accounting Clerk

US-FL-Ft. Lauderdale
Category
Accounting/Finance
Type
Regular Full-Time

Overview

Do you enjoy working with numbers? Do you have zero tolerance for financial sloppiness? If yes, this may be the role for you!

 

World Travel Holdings is seek a Reservation Accounting Clerk for the Fort Lauderdale, FL office.  The Reservation Accounting Clerk is responsible for ensuring all financial transactions including credit card payments, refund checks, and commission recalls between Dream Vacations, CruiseOne, CruisesOnly (including all partner brands), Cruises Inc. and partner cruise lines are completed and audited for accuracy using our proprietary booking system.

 

Responsibilities

  • Identify and process customer payments (check, money order, cash receipts)
  • Manage all customer batch files ensuring all balances are posted by end of day
  • Resolve billing discrepancies and process customer refunds
  • Maintain collection files (collecting credit card payments from customers, chargeback, NSF checks and posting credit card refunds)
  • Accurately process commission recalls to be sent back to the vendors and complete all disbursements on a daily basis
  • Keep financial reports (aging report) current showing only outstanding balances for cruise bookings within 30-60 days post departure
  • Apply and reconcile vendor commissions & other receivables keeping balances within 30-60 days
  • Ensure all bookings are properly cancelled and penalties are applied correctly
  • Input precise notes of actions taken on each booking
  • Collaborate with teammates to ensure department runs smoothly
  • Maintain financial reports for our new Mexico office (reporting to be completed in Google Docs)
  • Fulfillment of Promotions

 

Qualifications

  • High School diploma plus 1-2 years of experience
  • Bilingual (English, Spanish speaking)
  • Proficient with Microsoft Office Word and Excel
  • Proficient with Google Docs
  • Believe in the power of teamwork and work well with others
  • Strong attention to detail and organizational skills is a must
  • Deliver fantastic customer service to internal and external customers
  • Knowledge of the Travel Industry would be a plus!

 

About World Travel Holdings
World Travel Holdings is the world's largest cruise agency and award-winning leisure travel company with a portfolio of more than 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, hotels, resort vacations, cars and luxury travel services, World Travel Holdings has a vast portfolio of licensed private label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and the country's original host agency, and is consistently recognized as an industry leader in work-at-home employment. Its global presence includes operating multiple owned and private label cruise and vacation brands in the United Kingdom. World Travel Holdings has offices in Long Island, NY; Wilmington, Mass.; Ft. Lauderdale, Fla.; Virginia Beach, Va.; and Chorley, United Kingdom. For more information, visit WorldTravelHoldings.com.

 

So what are you waiting for? Come join the fun and apply today!

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