HR Specialist - Employee Relations and Recruiting

Human Resources
Temporary Full-Time


Employee relations, you’ve got that in the bag!  In fact, your friends think you’re a counselor on your spare time because you’re a great listener and problem solver. Recruiting comes naturally to you and networking is part of your daily life.  Multi-tasking is your forte and building great working relationships is a piece of cake. Sound like you?


World Travel Holdings Inc. is seeking a temporary HR Specialist for our Wilmington, MA office. In this role, you will contribute to departmental effectiveness by supporting diverse functions to include employee relations and recruiting. 


About World Travel Holdings

World Travel Holdings is the world's largest cruise agency and award-winning leisure travel company with a portfolio of more than 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, hotels, resort vacations, cars and luxury travel services, World Travel Holdings has a vast portfolio of licensed private label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and the country's original host agency, and is consistently recognized as an industry leader in work-at-home employment. Its global presence includes operating multiple owned and private label cruise and vacation brands in the United Kingdom. World Travel Holdings has offices in Long Island, NY; Wilmington, Mass.; Ft. Lauderdale, Fla.; Virginia Beach, Va.; and Chorley, United Kingdom. For more information, visit


Employee Relations

  • Support day-to-day HR needs for both in office and remote employees
  • Conduct new hire orientation to ensure new team member receives an in depth onboarding experience that immerses them into our culture and aligns them with company goals
  • Assist management with the investigation and resolution of employee issues while maintaining confidentiality
  • Respond to unemployment claims, represent the company at unemployment hearings and mitigate risks
  • Conduct exit interviews and review survey responses to identify and address trends 



  • Partner with hiring managers to develop a deep understanding of assigned positions to include required skills, experience, competencies and job profile preferences 
  • Evangelize our referral program, as well as implement effective networking and sourcing strategies to attract a diverse talent pool
  • Manage requisitions through our ATS to track hiring activity and report on recruiting metrics
  • Utilize behavioral based interviewing questions to conduct phone screens and present qualified candidates to hiring managers
  • Foster a positive and professional candidate experience by providing prompt follow up and feedback throughout the entire recruitment process
  • Make recommendations to hiring managers to influence the best hiring decision and negotiate and close job offers
  • Coordinate onboarding with the hiring manager to ensure every new member of our team gets a remarkable experience as they join our company


Your qualifications include…

  • Bachelor’s degree in business, human resources or related field
  • 2+ years of experience in employee relations and recruiting of corporate positions
  • Charisma to develop business relationships and collaborate across all levels of the organization
  • Excellent communication skills, strong attention to detail and organizational skills
  • Discretion to maintain high level of confidentiality
  • Tech savvy; proficient with Microsoft Office suite and applicant tracking systems
  • Ability to manage multiple priorities with a sense of urgency in a fast-paced environment


So what are you waiting for? Come join the fun and apply today!


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